About Me
Rahul Chaki
Senior Product Manager with 8+ years in enterprise SaaS — platform strategy, API integrations, and AI workflow automation at scale. I've worked with 25+ enterprise clients to ship products that balance business outcomes, technical depth, and adoption.
Experience
Work experience.
Senior Product Manager
Avasant
Leading strategy and execution for AvaSense — an AI-driven SaaS platform for contract and supplier governance. Built from 0→1, securing 6 enterprise clients and $10M+ ARR. Launched 50+ features across five core modules, improved delivery velocity by 30%, and led a global cross-functional team of 15+ across engineering, UX, AI, and delivery. Integrated GenAI agents for real-time deal intelligence and contract data interpretation, cutting research and reporting time by 35%.
Product Management Intern (PPO)
Avasant
Spearheaded the design of a Third-Party Risk Management platform for large enterprise customers. Conducted 20+ client interviews and 5 SME sessions to build a data-driven product backlog — increasing feature adoption by 25%. Produced detailed PRDs, UX wireframes, and user flows resulting in 100% on-time engineering hand-offs.
Product Management Intern
MBAtrek Pvt. Ltd.
Designed a B2C consulting and training product with a projected revenue of ₹65L+ for FY 2021–22. Designed and prototyped 13 user journeys and authored detailed PRDs for engineering handoff. Built 5-year revenue, pricing, and acquisition models and led end-to-end GTM strategy.
IT Analyst – Digital Integration & Cloud Solutions
Tata Consultancy Services (TCS)
Delivered enterprise-grade integration solutions across retail, media, and telecom verticals. Worked extensively with MuleSoft, Apigee, and IBM API Connect to design API management and governance layers. Redesigned the integration layer for a major e-commerce platform — migrating from legacy middleware to cloud-based APIs, improving system reliability and reducing operational costs by 40%.
Education
Academic background.
MBA
SBM, NMIMS Mumbai
Completed an MBA with a CGPA of 3.47/4. Secured a position on the Dean's List and ranked in the Top 10 at the D2C College Championship. Pivoted from technical consulting into product management through strategic internships and academic focus on product strategy, innovation, and digital transformation.
BTech – Mechanical Engineering
Heritage Institute of Technology, Kolkata
Graduated with a BTech in Mechanical Engineering. Developed strong foundations in systems thinking, problem-solving, and analytical modeling — skills that have directly shaped the way I approach product architecture and complex technical trade-offs.
Product Philosophy
How I think about product.
Map the system before touching the roadmap.
Every failed product I've studied had the same root cause: the PM optimised the feature in isolation and ignored the system around it. Before I write a PRD, I draw the whole picture — user incentives, adjacent workflows, downstream effects. The AvaSense automation module taught me this the hard way: high adoption, but lower renewal intent because we'd removed the very friction that kept supplier managers engaged with vendors. The map prevents that.
Precision is a team sport, not a personal virtue.
I write crisp requirements because vague specs cost engineering sprint time, not because I like documentation. When I standardised 20+ SOPs and 30+ process maps at Avasant, the payoff wasn't better paperwork — it was a 30% lift in delivery velocity and fewer escalations per sprint. Specificity isn't pedantry; it's the cheapest form of alignment.
PMs win by being the best translator in the room.
Not the loudest voice, not the one with all the answers — the one who can turn a C-suite business goal into a technical trade-off conversation, and then back again into a customer story. I've run 70+ executive demos, negotiated scope with engineering leads, and written release notes that customers actually read. The translation layer is where most product bets are won or lost.
AI is a design material, not a feature category.
I've shipped GenAI into production enterprise workflows — contract data extraction, market intelligence classification, deal risk scoring. The lesson every time: capability is cheap, trust is expensive. A model that's right 90% of the time but opaque about the 10% destroys adoption. I design for the failure mode first, the wow moment second.
What Makes Me Different
My edge.
Engineer turned PM
Four years building API integrations at TCS with MuleSoft, Apigee, and IBM API Connect means I read architecture diagrams, not just user stories. Engineering trusts my specs because I've been on their side of the table. I catch infeasible requirements before they hit sprint planning.
0→1 to scale
I took AvaSense from a blank Figma file to $10M+ ARR with six enterprise clients. That means I've done discovery research, MVP scoping, enterprise procurement negotiations, and post-GA growth — not just one phase of the product lifecycle.
AI with judgment
I've shipped GenAI into live enterprise workflows, not slide decks. The hard part isn't the model — it's designing trust mechanics, override flows, and confidence signals so real analysts actually use the output. That's the production AI skill most PMs don't have.
Credentials
Certifications.
Certified Scrum Product Owner (CSPO)
Scrum Alliance
2022
Lean Six Sigma Green Belt
KPMG
2021
ServiceNow Certified System Administrator
ServiceNow
2020
MuleSoft Certified Developer — Level 1
MuleSoft / Salesforce
2018
IBM API Connect — Integration Specialist
IBM
2017
Foundations of Project Management
Google / Coursera
2023
Beyond Work
The rest of me.
Product thinking doesn't switch off — but it's informed by a life outside work that's equally full. Here's what keeps me curious.
Music & Sound
Playing guitar since childhood. I produce, mix and master tracks — from composing to the final master. Sound is just another design problem.
Design & Visual Arts
UI design, social media content, photo editing, painting. I love the craft of visual communication — the same eye I bring to product screens.
Cognitive Science
Reading about how people make decisions — behavioral economics, mental models, and the psychology behind why products succeed or fail.
AI Side Projects
Building experiments with LLMs and agents on weekends. If I'm curious about a capability, I build with it — not just read about it.
Long-distance Travel
Always planning the next trip. Travel rewires how you see problems — different cultures, different systems, different mental models.
Frontier AI Research
Keeping close tabs on what's emerging in the field — not to follow hype, but to understand what will actually matter for enterprise products in 2–3 years.
Get In Touch
Want to know more about my story?
Whether it's a senior PM role, a product challenge, or just a conversation about AI and enterprise SaaS — I'd love to connect.